we experienced probably battery issues with the vault in the room. The vault did not open anymore whilst valuables were in it. The issue was solved quickly and effectively by the repairman. Thanks.
Personale competente e gentile, colazione molto buona
camera spaziosa, pavimento camera in legno (NON MOQUETTE!!!).
Niente da eccepire
The staff was kindly, obligingly and always impeccably dressed.
The only problem was breakfast (covid). Fried eggs, which we order for breakfast, was every time tepidly.
We didn't enjoy breakfast very much: ordering the previous day and then getting everything in bits and pieces at your table, wrapped in too much plastic, is not very relaxing. We understand the Covid-situation, but this was a bit exaggerated.
In our suite there was a king size bed and two separate beds for the children. One of the separate beds had a decent mattress, but the other one was a very thin, uncomfortable one. This caused some disagreement between our children. Maybe you should provide two decent mattresses...
Personale davvero gentile e disponibile.
La Signora della Reception gentilissima
sempre un piacere passare da voi
Rapporto qualità prezzo eccezionale
Personale gentile e disponibile